Website terms and service conditions

Effective Date: January 1, 2024  |  Last Updated: June 1, 2025  |  Governing Law: State of New York

1. Acceptance of Terms

By accessing or using the website at commercialhvaccompany.com (the "Site"), submitting any service inquiry or contact form, or engaging with Commercial HVAC Company through any channel referenced on or linked from this Site, you ("you" or "User") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you should discontinue use of the Site immediately.

These Terms apply to all visitors, prospective clients, existing clients, contractors, vendors, and any other individual or entity accessing this Site or contacting us through it.

2. About Us

Commercial HVAC Company is a New York State licensed commercial HVAC contractor headquartered in Queens Village, NY 11428. We provide commercial heating, ventilation, air conditioning, refrigeration, and mechanical system services to building owners, property managers, co-op and condo boards, facility directors, and general contractors throughout all five boroughs of New York City — Manhattan, Brooklyn, Queens, The Bronx, and Staten Island.

We hold all applicable New York State and New York City licensing, insurance, and certifications required to perform commercial HVAC work in the jurisdictions we serve. Specific license numbers and insurance certificates are available upon request for any active project engagement.

3. Permitted Website Use

You are permitted to use this Site for lawful purposes related to researching and engaging commercial HVAC services, reviewing our company information, reading educational content, and contacting us with business inquiries. All use of the Site must comply with applicable federal, state, and local laws, including those of New York City and New York State.

Permitted uses include:

• Browsing service pages, case studies, and informational blog content
• Submitting a genuine inquiry or quote request through our contact forms
• Downloading or printing pages for personal reference in connection with evaluating our services
• Sharing links to our publicly accessible pages

4. Prohibited Conduct

You may not use this Site in any way that:

• Is fraudulent, deceptive, or misrepresents your identity, your organization, or your intent
• Attempts to gain unauthorized access to any portion of the Site, our servers, or any system connected to the Site
• Interferes with or disrupts the Site's operation, including through the use of bots, crawlers, scrapers, or automated tools not authorized by us in writing
• Submits false or misleading information through contact forms for the purpose of generating spam, testing systems, or burdening our response staff
• Reproduces, copies, distributes, or commercially exploits any content from this Site without prior written permission
• Transmits malware, viruses, or any other harmful or disruptive code through the Site
• Violates any applicable law, regulation, or third-party right, including intellectual property rights and privacy rights

We reserve the right to block access to the Site from any IP address or user we determine, in our sole discretion, to be in violation of these Terms or engaged in abusive behavior.

5. Accuracy of Information

We make reasonable efforts to ensure the information published on this Site is accurate, up to date, and relevant to commercial HVAC services in New York City. However, we make no warranty or guarantee that all content is current, error-free, or complete at any given time.

Technical specifications, equipment information, energy efficiency ratings, regulatory references, and cost guidance published on this Site are provided for general informational purposes only. Actual project conditions — including equipment compatibility, building-specific code requirements, utility rebate eligibility, and pricing — vary significantly from property to property and can only be confirmed following a professional site assessment.

Nothing on this Site constitutes professional engineering advice, architectural guidance, or a formal project specification. For any project-critical decisions, please consult directly with our team and request a formal written proposal.

6. Service Estimates and Proposals

Any pricing ranges, cost estimates, project timelines, or equipment recommendations discussed on this Site — whether in page copy, blog articles, case studies, or FAQ sections — are illustrative only. They are not binding quotes or final proposals.

Actual service pricing is determined based on:

• Building type, age, size, and mechanical system configuration
• Scope of work required, including permit, engineering, and inspection costs
• Access conditions (rooftop, mechanical rooms, occupied spaces, restricted schedules)
• Equipment availability and current material costs at the time of the project
• Labor requirements specific to NYC prevailing wage or union requirements where applicable
• NYC DOB permit requirements, Environmental Control Board (ECB) compliance, and Local Law compliance scope

A formal written proposal is provided only after a direct consultation, site visit, or review of detailed project documentation. Verbal estimates communicated informally during initial inquiries are preliminary and subject to revision.

7. Service Agreements and Contracts

Engagement of Commercial HVAC Company for any paid service — including maintenance contracts, repair service, equipment installation, design-build work, or emergency response — is governed exclusively by the written service agreement, proposal, or work order signed by both parties. These Terms do not constitute a service contract and do not create any binding obligation on us to perform any specific work or maintain any specific price.

Service agreements will specify scope of work, pricing, payment schedule, warranty terms, project timeline, and any specific exclusions. If there is any conflict between these Terms and a signed service agreement, the signed service agreement controls.

8. Scheduling and Site Access

When you engage us for field service, you agree to provide or arrange reasonable site access for our technicians and project personnel during the scheduled service window. This includes access to mechanical rooms, rooftops, equipment curb locations, electrical panels, and any other areas required for the scope of work.

If site access is denied, delayed, or restricted in a way that prevents work from proceeding, we reserve the right to reschedule at our next available time and may apply a trip or cancellation fee as specified in the applicable service agreement.

For planned shutdowns, extended installations, or any work requiring temporary interruption of HVAC service to occupied areas, we require advance coordination and written notice of approval from the appropriate building representative, property manager, or facilities director.

9. Payment and Invoicing

Payment terms, deposit requirements, and invoicing schedules are specified in each individual service agreement or work order. Standard commercial payment terms may include a deposit prior to equipment ordering or mobilization, progress payments at defined project milestones, and a final payment upon job completion and punch-list sign-off.

Invoices not paid within the agreed payment terms may be subject to late fees as specified in the applicable agreement. We reserve the right to suspend ongoing service, withhold equipment, or place a mechanic's lien on the property in the event of non-payment, as permitted under New York State law.

All pricing is quoted in U.S. dollars. We do not accept payment in cryptocurrency, gift cards, or any other non-standard form of currency for commercial project work.

10. Intellectual Property

All content on this Site — including but not limited to text, service descriptions, blog articles, project case studies, photography, graphics, layout, branding, logo design, and code — is the intellectual property of Commercial HVAC Company or its licensed content providers, and is protected by applicable U.S. copyright, trademark, and unfair competition law.

You may not:

• Reproduce, copy, republish, upload, transmit, or distribute any content from this Site for commercial purposes without our prior written consent
• Use our name, logo, or branding in any way that implies endorsement, affiliation, or partnership without authorization
• Scrape, harvest, or systematically extract content from this Site for use in competing services, data products, or AI training datasets
• Claim authorship of or remove copyright notices from any Site content

Limited, non-commercial personal use (such as printing a page to share with a facility manager) is permitted. For all other uses, contact us for written permission.

11. Third-Party Links and Resources

This Site may include links to third-party websites, including equipment manufacturer pages, NYC government portals (such as NYC DOB BIS, LL97 compliance tools, or Con Edison rebate programs), industry associations, and reference sources. These links are provided as a convenience and do not constitute an endorsement of the linked content, organization, or service.

We have no control over, and assume no responsibility for, the content, privacy practices, availability, or accuracy of any third-party website. Your use of any third-party site is subject to that site's own terms and policies.

12. Disclaimer of Warranties

THIS SITE AND ALL CONTENT CONTAINED ON IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMMERCIAL HVAC COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free from viruses or other harmful components. We do not warrant that information on the Site will be continuously accurate or that any specific result will be achieved from use of the Site or any inquiry submitted through it.

Equipment warranties, workmanship warranties, and service guarantees provided in connection with actual project work are governed exclusively by the applicable written service agreement and manufacturer documentation — not by these Terms.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMMERCIAL HVAC COMPANY, ITS OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, AND SUBCONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS SITE OR ITS CONTENT — INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOST PROFITS, LOSS OF BUSINESS, OR DATA LOSS — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability to you for any claim arising out of or related to your use of this Site shall not exceed one hundred U.S. dollars ($100.00), or the amount you paid to us for the specific service at issue if a paid service agreement is involved, whichever is greater.

Some jurisdictions do not allow the exclusion of implied warranties or limitation of incidental or consequential damages, so some of the above exclusions may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Commercial HVAC Company and its officers, directors, employees, agents, and subcontractors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of this Site in violation of these Terms; (b) your violation of any applicable law or third-party right; or (c) any information you submit through the Site that is false, misleading, or infringes on any third-party rights.

15. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of this Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Queens County, New York.

Before initiating any formal legal proceedings, we encourage you to contact us directly at mail@commercialhvaccompany.com to attempt to resolve any dispute informally. Many issues can be resolved quickly through direct communication.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site following any posted changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

If we make changes that materially affect your rights in connection with an active service agreement, we will make reasonable efforts to notify you directly by email.

18. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us:

• Email: mail@commercialhvaccompany.com
• Mailing address: Commercial HVAC Company, Queens Village, NY 11428

For urgent service or project matters, please contact us directly by email rather than relying solely on website forms.